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Sales Process
Engineering: A Personal Workshop
by Paul Selden
Our Price:
$36.00
Book:
Published 1997
310 pages
Shipping Weight:
Wt. 4 lbs
Sales Process
Engineering: A Personal Workshop is the first book to thoroughly
explore how to apply modern principles of process and quality
improvement to sales, marketing, and customer service as an integrated
system. The live workshop format brings advanced concepts to life,
making them clear and easy to understand. Highly illustrated, the book
describes how to use 12 process problem solving tools, six major process
improvements principles, five key variables to target, 44 measurement
indices, and 12 essential engineering concepts. This book pushes the
boundaries of sales process analysis including examples of how to apply
statistical process control to evaluate sales process performance and
experiments you can use to show your people to the importance of
proactive sales pipeline management.
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item, please call toll-free 800-RING-PMI (800-746-4764) 9-5 ET, M-F. At
other times, please call and leave a message - we'll get back to you
ASAP or fax you an order form to use at your convenience.
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