| 
    
     | 
    
    
      
        | 
         
        
          Services Offered 
        
          
            
            The Paul Selden Companies, Inc. is 
            primarily a specialized R&D and training firm. 
             
            Through our affiliated firms and network, we can see that you 
            receive a number of cutting edge services you may also be seeking. 
            All are consistent with the philosophies and systematic techniques 
            articulated in Dr. Selden's books. 
            Sales Process Engineering 
            
            
              - Sales Process Mapping and Flowcharting
              
 
              - Design of Experiments (DOE)
 
              - Empirical Cause-Effect Analysis
 
              - Statistical Process Control (SPC)
 
              - Systematic Innovation (TRIZ)
 
              - Process Simulation and Statistical Modeling
              
 
              - Measurement
 
              - Identification of Sales Process Bottlenecks 
              (TOC)
 
              - Best Practices: Identification and 
              Implementation 
 
              - Productivity and Time Use Analysis 
              
 
              - Quality Assessment and Improvement 
              
 
              - Auditing - Sales Process Effectiveness and 
              Conformance to Standards
 
              - Process and Performance Measurement Systems
              
 
              - Reporting and Feedback Systems Development 
              and Enhancement 
 
              - Research on Special Topics of Interest
 
             
            
            Sales Training 
            
            
              - Curriculum Design and Development
 
              - Six Sigma for Sales and Marketing 
              
 
              - Program Facilitation
 
              - Special Event Presentations
 
             
            
            Automation and Customer 
            Relationship Management 
            
              - Change Management and Facilitation 
              
 
              - Sales Automation: Planning and 
              Implementation 
 
              - Software Testing, Benchmarking and 
              Selection 
 
              - Hardware Evaluation and Selection 
              
 
              - Procedure Documentation (On-Line and 
              Written), Help Desk Support 
 
              - Computer Based Training
 
              - Consultation: RFP Construction and Supplier 
              Selection
 
              - Cost Benefit Analysis
 
             
             | 
           
          
            | 
              | 
           
         
         | 
       
     
     |